Are you responsible for administrative tasks at the office? Would you like to support your team in an even more professional way? This online course will develop your ability to write concise and informative e-mails, listen actively and with insight during meetings, record meetings, draft minutes and conduct engaging telephone conversations rooted in solid communication strategies. Enjoy learning from your peers and your passionate and competent presenter, and benefit from the 20% discount we offer!
22, 29 July, 5 and 12 August 2021, from 9:00–11:00
7, 14, 21 and 28 October, from 9:00–11:00