Effective office communication and documentation

R5 470

Are you responsible for administrative tasks at the office? Would you like to support your team in an even more professional way? This online course will develop your ability to write concise and informative e-mails, listen actively and with insight during meetings, record meetings, draft minutes and conduct engaging telephone conversations rooted in solid communication strategies. Enjoy learning from your peers and your passionate and competent presenter!

2024 course dates

18 April – 20 June (apply by 18 April)
12 September – 14 November (apply by 12 September)

Downloadable documents

2024 Info page
2024 Infoblad
2024 Comms Lab course calendar


Willemien Theron is an exceptional presenter and facilitator, skilled at presenting interactive training courses with a focus on business communication skills, personal development and team building. Willemien strongly believes that education is the way to create and sustain successful and productive lives.

Cornelia Grobler is passionate about language and language learning, and has experience in both academic and business environments. She is an interpreter and presenter with a calm and methodical approach to learning. She is also knowledgeable about blended learning.


Online on MS Teams or SUNOnline

Any questions?

Contact Michelle Pieters at michellep@sun.ac.za or 021 808 2812 for more details.

You could also discuss your specific short-course and development needs with us. Enquire about our available short courses, course dates and options for tailor-making a course.

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