Communicate as a professional

R3 950

Have you heard of the four-sides model of communication? Would you like to take your business communication up a notch? This short course offers an introduction to the communication knowledge and skills that professionals need to complete various communication tasks successfully. Join our expert Prof Carel Jansen to hone your business communication skills.

2025 course dates

9 September – 4 November (apply by 9 September)

Description

Downloadable documents

2025 Info page
2025 Infoblad
2025 Comms Lab course calendar

Presenters

Prof Carel Jansen is an emeritus professor in the field of Communication and Information Studies in the Faculty of Arts at the University of Groningen, the Netherlands. In addition, he is an SU Language Centre research fellow. Read more about him here.

Location

The face-to-face sessions will take place from 09:00 to 12:00 in the Seminar Room of the Language Centre, Kleine Bosch, 44 Banhoek Road, Stellenbosch.

Find us with the interactive campus map or click on this link for directions.

After the course, you will be able to –

  • analyse communication messages using a method known as the four-sides model of communication;
  • recognise and critically assess argumentation in communication messages;
  • make your oral presentations even more engaging; and
  • prepare and structure more effective professional conversations and apply basic techniques.

Our courses combine live online sessions, facilitated by the course presenter, with self-directed online learning.

We offer this course over two online sessions (09:00 to 11:00), and two contact morning sessions (09:00 to 12:00). Online sessions are facilitated on MS Teams and contact sessions will take place in the Seminar Room of the Language Centre, Kleine Bosch, 44 Banhoek Road, Stellenbosch.

This course opens before the first live online session and closes well after the last session. This allows enough time for you to activate your SUNOnline presence before the live sessions start.

Sessions Course duration
(opening and closing dates)
Apply by
Online on 30 September and 7 October (09:00 to 11:00)
Contact sessions on 14 & 21 October (09:00 to 12:00)
9 September to 4 November

 

9 September

During this course, you will spend your time as follows (this may vary for individuals):

  • two morning sessions of 3 hours each
  • about six hours per week of self-paced reading and completing tasks, quizzes, activities, and assignments

You will need a computer that can run our online learning platform (MS Teams or SUNOnline) and you need access to a stable internet connection to connect to the live sessions.

If you need guidance and practical tips for business communication, this short course is for you.

Click on the ‘Start application’ button if you are interested in doing this course, and fill in the form. We will then send you a link to enrol for the short course.

After having attended the course, you will receive a certificate of attendance.

After this course, you will be able to apply all the guidelines and insights you have gained to communicate even better. This will help you to connect to more people, and make you more successful in your work. The skills that you will have gained through this course can lead to personal development and create opportunities for further career growth.

The course fee includes course material, access to our online platform, SUNOnline, downloadable resources and online activities. You will have access to SUNOnline only if the full course fee has been paid before the course starts.

Any questions?

Contact Michelle Pieters at michellep@sun.ac.za or 021 808 2812 for more details.

You could also discuss your specific short-course and development needs with us. Enquire about our available short courses, course dates and options for tailor-making a course.

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