Tag: clear communication

Wellness loves company

It’s that time of year again when our diaries start filling up with end-of-year gatherings and events. If just looking at your calendar triggers an onset of prospective socialisation fatigue, we’d like to remind you of a fairly recent disruptor: Covid-19. Remember how the pandemic abruptly upended our lives with social distancing and remote work, and the ensuing feelings of loneliness and disconnectedness?

We might not all be equally gregarious animals, but the lockdown certainly demonstrated that we are social animals by nature, and that interaction with others of our kind is essential for our overall personal and professional wellbeing. Moreover, for many people, the pandemic fundamentally changed the way we work and where we work.

For those of us with flexible or hybrid working arrangements, this may mean that we forego many of the daily connections that are part of a conventional office environment – the casual conversations and chance encounters, the shared breaks and laughs, and the team gatherings – that allow relationships to develop organically and foster a sense of camaraderie among staff. Which is why we should welcome and take up opportunities to connect with colleagues as often as possible.

When we spend time together, we’re not just unwinding – we’re building relationships that bring a sense of belonging and the reassurance that we’re not in this alone. For us at the Language Centre, this point was again brought home after a recent team trip to the Bo-Kaap to celebrate Heritage Day. Numerous colleagues expressed delight about and appreciation for the visit, stressing that over and above the educational and cultural value of the visit, they especially enjoyed the relaxed interaction and the chance to catch up with colleagues whom they seldom get to see.

Staff outings and social functions give us a chance to step out of our usual work environment and dynamics, forget about deadlines for a bit, and enjoy each other’s company on neutral ground.  In these more casual settings, we can overcome the sometimes-unspoken hierarchical barriers that may exist, and we get to see each other as people, not just as co-workers or in terms of superiors and subordinates. That changes everything. Suddenly, it’s easier to have open conversations, to approach someone for advice, or to work together on a project, because we know and trust each other better.

It’s not just about getting the job done; it’s about knowing that beyond the work tasks and meetings, we’re part of a supportive group that has our back, making us more resilient and able to face new challenges when the going gets tough.”

So go ahead: Enjoy the year-end socials and fill your cup with feel-good connections to make the workplace not just a place to work, but a place to thrive in 2025!

– by Tania Botha

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Appreciation for a dear colleague who is retiring

Ydalene Coetsee, a stalwart academic and professional literacies lecturer at the Language Centre, is retiring at the end of 2023 after 14 years of teaching.

Academic literacies modules are presented to support students to bridge the gap between school and university, and these credit-bearing modules are tailor-made in response to the unique needs of each SU faculty. Ydalene was particularly involved in teaching students in the extended curriculum programme for sciences, and focused on engineering students. She gave priceless support to students who were finding their feet in a new and demanding academic environment.

We will miss you dearly, Ydalene! A colleague shared the following little ode to Ydalene at her farewell:

Ode aan Ydalene
Jy is vir my sag, vol geloof, vrede en humor,
Jy sien altyd die blinkkant as die lewe knor.
Mag jou toekoms skitter en blink,
En mag daar vrede, geluk en baie seelug vir jou wink.

(Ode to Ydalene
To me you are gentle, and filled with faith, peace and humour,
You always see something positive when life is hard.
May your future sparkle and glow,
And may peace, happiness and fresh sea air be with you always.)

We also had a chat with Ydalene to find out what she’ll remember about us and what she’ll do without us 😉. Read on for the interview.

What did you study and why did you start working at the Language Centre?
After finishing a master’s in translation studies, I thought I would be happy working from home, translating books for Struik Publishing House. However, I missed teaching so much that I started contract teaching for the Language Centre and later applied for a permanent position. That was in 2010, and I have loved teaching here since then. I originally facilitated lectures in different faculties (Law, Science, EMS) but later only for Engineering and Theology. The Theology classes were small and there were two kinds: residential and part-time or working students. I am so glad I was never too old to upskill and learn new things.

What changes did you experience at the Language Centre, and did you instigate some change yourself?
In my subject field (academic literacies) the biggest change was from presenting stand-alone modules to collaborating closely with colleagues from faculties to present modules. I would also like to think that I helped create a more supportive environment in the Language Centre.

Could you tell us more about the students and colleagues you’ve been working with? What did you enjoy most?
I preferred supporting students in the extended curriculum programmes because I felt I could make a real difference there. Feedback that sets my heart aglow is when a student or colleague tells me that I have made a difference in their lives. I have learnt a lot from both colleagues and students.

If you could teach first years only one thing, what would it be?
My passion is clear communication and I am still actively working on it. Students writing in their second or third language need different interventions and lots of patience. I do know how difficult it is to learn a new language and I love supporting students on their journey to become multilingual.

Would you like to share an ‘aha’ moment in class or a funny story?
What I remember best is the mistakes I have made, for instance coming to the realisation that my values were not adequately visible to students. So, I now try harder to show my respect for all people.

The funniest times were the excuses for not attending class or submitting assignments. My favourite for missing a test:

M’am, I had to go to Worcester yesterday because I had to fetch a mongoose from a service provider there. See, my girlfriend had a snake in her flat and this was the only way we could get rid of it.”

Most of the language jokes I tried telling all these years were only understood by one or two students (the first-language speakers) in the class. Then I had to explain the joke, and the further I got with the explanation the sillier I felt. I also had some embarrassing moments with technology not working as required. Then I was always very grateful that students would help me.

Tell us about the things you’re looking forward to – what will you do once you’ve retired?
Perhaps I will continue doing what I love doing (helping students to communicate clearly) in other environments. I would also like to walk in the mountains more and visit with friends more frequently and longer without feeling guilty. My grandchildren can expect lots of cuddles and my youngest son and I plan to walk the Machu Picchu Inca trail in 2024. My husband of 42 years and I love taking road trips and there are still places we have not experienced, so we have places to go and people to see!

I wish the Language Centre and my colleagues all the best for the future. Remember: Life is language.”

Also read what Ydalene says about her favourite books here.

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